About us

-       Utilize the right technology with best solution with good quality

Our objective is to invent and deliver the best computing solutions for customers wherever they are at work, at home or in transit in this increasingly interconnected world.

We link customer IT investments to desired business results by delivering technology and expertise relevant to our customers’ business and IT needs. alfanar IT responds to customer requirements for systems that help them manage their day to day business needs especially important in a world where companies need to maintain integrated and secure, round-the-clock operations.

-       Right time

Our people, processes and solutions are aligned to stabilize and simplify the complexity of any IT operations environment, optimize IT asset utilization now and in the future, and build in flexibility to ensure rapid response to your quickly changing business environment.

-       To achieve business needs

We also strive to provide the lowest total cost of ownership over our products’ lifecycles. Through these efforts, we can offer our customers outstanding and unique value.

alfanar IT management team empowers management representatives within each business function to lead the deployment of our total customer experience and quality strategy and to administer the Business Management System to best meet our customers’ changing business needs.

How do we play IT smart?

-       Acquired best technologies

alfanar IT offers its customers increased productivity, connectivity and manageability,  lower cost of ownership and better solutions for  their global operations and, our solid relationships with the industry’s leading Independent Software Vendors provide customers with best-in-class solutions.

-       Put our best expertise in place

Using our understanding of customers’ business needs and our experience in architecture design, network infrastructure and systems integration, we help customers to define their IT vision and develop appropriate strategies. Our Solution Architects offer a proven track record in designing solutions that accommodate the complexities of a business-critical environment, and our Architecture Labs assist customers in defining their future IT infrastructures.

Our programme methodology offers a cost-effective, phased approach to implementing the products and technologies most appropriate to each environment.

-       Build solid foundation

alfanar IT protects its human, economic and intellectual assets and respects the legal obligations and ethical principles of its business and legal entities. alfanar IT Legal provides timely, high-quality and independent counsel and ensures that alfanar IT business practices meet strict legal and ethical standards.

-       Be transparent

As a first step in our approach to customer satisfaction, we make certain that quality is built into every product and solution with which our name is associated.

alfanar IT is very keen to maintain a transparent relationship with its respected customers, this relationship has been established through a consistent, long history with many strategic customers.

-       Best integration approaches

We develop our own add-ons and new categories of products and solutions (like payroll on Axapta and arabization of Cisco Unified Communication products) that satisfy constantly evolving customer needs in terms of localization, secure access and seamless integration with larger systems.

-       Sharing knowledge

One of the most important methods we use to ensure quality is to listen to our customers. alfanar IT carries out exhaustive research into customer requirements and preferences through customer visits and call centers. This customer feedback not only goes directly into the development of our products but also drives process improvements.